Executing Strategy at the Front Line

Overview

Participant Profile: Employees that are front line or mid level leaders (formal or informal)

Duration: 4 hours

Course Size: 8 – 12 participants

Course Description: In order to achieve their business strategies, organizations count on leaders at the frontline to understand and execute the top priorities for their team. In this course, leaders will learn the three key elements of executing strategy at the front line: Focus, Measurement, and Accountability. They learn how to focus on the few most critical priorities, to measure progress toward the accomplishment of these priorities, and to hold themselves and their team members accountable against the metrics. Participants will also explore best practices for accountability, such as determining and communicating accountability—including consequences. The Strategy Execution Tool helps leaders capture in one place their top priorities, progress and outcome measures, and those accountable for achieving the priorities. Using the three elements of execution ensures that leaders and their teams get the right things done, in spite of daily distractions.

Learning Objectives: Upon satisfactory completion, participants will:

- Maintain focus on important work in the midst of the daily pressure of business
- Explain the importance of critical work to their team and others
- Track progress and outcomes against relevant measures to ensure successful execution
- Communicate accountabilities so that team members understand the importance, impact, and expectations regarding priority work