Coaching for Peak Performance

Overview

Participant Profile: Employees that are front line or mid level leaders (formal or informal)

Duration: 4 hours

Course Size: 8 – 12 participants

Course Description: Effective coaching is one of the most important drivers of team member performance. Whether leaders are guiding people toward success in new or challenging situations or helping people improve or enhance their work performance, their ability to coach and provide feedback makes the difference between mediocrity and high performance. By helping learners understand the importance of three coaching techniques and how to effectively handle both proactive and reactive coaching discussions, this course helps leaders have more effective and efficient interactions.

Learning Objectives: Upon satisfactory completion, participants will:

- Encourage people to take ownership of, and be accountable for, their work performance
- Create a work environment where people are comfortable taking on the risks associated with new responsibilities
- Boost morale, improve productivity, and increase profitability by coaching for peak performance in each person
- Manage work performance issues in a fair, consistent manner