Control Charts I





Participant Profile: Employees involved in processes with time-ordered data who are interested in analyzing process variation using statistical techniques

Duration: 2-8 hours

Course Size: 8-12 participants

Course Description: Control Charts offer a visual and statistical representation of how a process is functioning, allowing process owners to make informed decisions to drive sustainable process improvement.  Students will learn to decipher time-ordered data, focusing on the two types of variation, common and special cause. Steudents will gain a working knowledge of the most common form of a control chart, the Individuals chart. Course topics include normal theory, special cause signals, detecting process shifts and runs, corrective action, and distribution techniques.

Learning Objectives:  Upon satisfactory completion, participants will:

    • Decipher the two types of variation, common and special cuase
    • Create and analyze Individuals control charts, deploying various statistical analysis techniques
    • Determine appropriate corrective action based on variation profile

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