PROCESS MAPPING AND ROOT CAUSE ANALYSIS

TARGETED MODULE: ONE DAY

Participant Profile 

For any employees that work in or have direct accountability for cross-functional processes.


Course Size:  8-12 participants

 

Location:  Meliora's Training Facility or On-Site at Client's Location


Course Description 

Every business, department, or workgroup operates as a series of dependent and independent processes.  When designed improperly, managed poorly, or operationally siloed; a process can become inefficient and product output quality can suffer.  Students will learn visual and collaborative techniques to document existing processes, identify key failure modes and waste drivers, determine root cause, and redesign processes to maximize value.  Course topics include bottlenecks, process flow, 8 Wastes, causal trees, and failure modes and effects analysis.


Learning Objectives

  • Create visual process maps in a collaborative team environment.

  • Identify key failure modes and waste loops.

  • Determine root causes of failure modes using facilitation and analysis techniques.

 
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716-691-4455

20 Pineview Drive
Buffalo, NY 14228
USA

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