Tim joined Meliora Consulting as a partner. He oversees our Philadelphia office. Tim’s expertise includes corporate strategy deployment, continuous improvement projects, and implementation of Lean Six Sigma within large organizations.
Prior to joining Meliora, he served as the director of process engineering as well as the director of continuous improvement at Philadelphia Energy Solutions (PES). During his 20 years in the refinery industry, Tim has held various leadership roles at PES and Sunoco, including area operations manager of the Girard Point Refinery, business process improvement manager, operations superintendent, and lead process engineer. Tim holds a degree in chemical engineering from Drexel University. He is also a certified Lean Six Sigma Master Black Belt.
Process Improvement Manager
Lindsay joined the Meliora Team in 2018, accepting the position of manager of process improvement. Lindsay works directly with Meliora clients, facilitating continuous improvement teams with both Lean Six Sigma and related project management activities. She also coaches and mentors Green Belts and project leaders within client companies.
Lindsay was previously part of the ESC Team where she managed ESC’s benefits team for eight years. She focused on delivering cost effective and comprehensive benefits coverage to ESC clients.
Lindsay has been published for her research in International Human Resources and has earned her PHR (Professional in Human Resources) Certification, her CEBS (Certified Employee Benefits Specialist) and her Lean Six Sigma Green Belt Certification. Lindsay is currently pursuing her Lean Six Sigma Master Black Belt Certification and will be certified later this year
Process Improvement Specialist
Lisa joined Meliora as a process improvement specialist. She is responsible for developing project documents and client deliverables and implementing and maintaining internal processes and procedures to support the delivery of Meliora services. Lisa’s background includes extensive experience in human resource management and consulting, technical project management and training and development, as well as experience running her own business.
Lisa holds a Master of Science in organizational communications and development from Canisius College; a Bachelor of Science in industrial and management engineering from Rensselaer Polytechnic Institute; and a Professional of Human Resources (PHR) certificate. Krug is a certified DiSC trainer.
Rachael M. Brown
Director of Business Development
Rachael brings over 15 years of experience in business development and investor relations to Meliora Consulting and their sister company Employer Services Corporation (ESC). Rachael is responsible for creating, executing, and overseeing business development and marketing strategies to grow market share in Western New York and throughout the US. She works directly with business owners and executives to identify opportunities to increase capacity and eliminate waste utilizing Meliora’s team of Lean Six Sigma Master Black Belts and custom-developed strategies.
Rachael is active in the Western New York community and currently serves on several boards and committees, including the Amherst Chamber of Commerce Board, Buffalo Niagara Sales & Marketing Executive Board, United Way Leadership Society, and Leadership Buffalo Alumni to name a few. Rachael has been recognized numerous times for her contributions to the community, including Buffalo Business First’s 2017 40 Under 40 award, The Amherst Chamber’s 2017 Small Business Advocate award, and Child & Family Services’ 2018 Susan T. Siwiec Distinguished Donor Award.