DMAIC: A SYSTEMATIC APPROACH TO CHANGE
TARGETED MODULE: ONE DAY
For all employees that wish to learn more about the DMAIC process, including employees who work in areas where this systematic approach could be used improve work processes.
Course Size: 8-12 participants
Location: Meliora's Training Facility or On-Site at Client's Location
The DMAIC process is data-driven and customer focused, employing a variety of visual and analytical tools to collaboratively engage employees in problem-solving. This course serves as an introduction to the DMAIC process, a systematic approach to driving sustainable change. Students will learn and test key tools like process mapping and brainstorming facilitation. Course topics include recognizing the need for change, the importance of a standardized improvement method, and when to use a team.
Upon satisfactory completion of the course, participants will:
Identify the steps and outputs for each phase of the DMAIC process.
Understand the importance of using a standardized method for problem solving.
Have an awareness of tools and concepts that are useful in each phase of DMAIC.